We offer an industry best Lifetime Warranty on all products.
Liberal RMA Policy
We have a no questions asked 90-day return policy with no restocking fee.
We design and test all our components to ensure compatibility for the systems they are intended for.
The Magnuson-Moss Warranty Act
The Magnuson-Moss Warranty Act, passed by Congress in 1975, is the federal law that governs consumer product warranties. The Act requires manufacturers and sellers of consumer products to provide consumers with clear and detailed information about warranty coverage. It affects the rights of consumers and the obligations of warrantors under written warranties. While the Act makes it easier for consumers to seek a remedy for breach of warranty in court, it also promotes resolving disputes informally.
“Tie-In Sales” Provisions
Generally, tie-in sales provisions aren’t allowed. That’s a provision that requires a consumer to buy an item or service from a particular company to keep their warranty coverage. Here is an example of prohibited tie-in sales provisions. To keep your new Brand X switch warranty in effect, you must use genuine Brand X transceivers. Failure to have scheduled maintenance performed, at your expense, by the Brand X Maintenance Company, Inc., voids this warranty.
However, a warrantor can require a consumer to use select items or service if they’re provided free of charge under the warranty.
Your warranty can disclaim warranty coverage only for defects or damage caused by the use of parts or service you didn’t provide. Here is an example of a permissible provision in that circumstance:
Necessary maintenance or repairs on your Brand X switch can be performed by any company. Improper or incorrectly performed maintenance or repair that causes damage to your product may void this warranty.
One exception to the general ban on tie-in provisions is that a warrantor may include a tie-in provision if it has received a waiver from the FTC. To get a waiver, you must prove to the FTC’s satisfaction that your product won’t work properly without a specified item or service.
Are 3rd Party Compatible Transceivers Safe & Reliable?
The answer is YES! And odds are they are made in the same factory as the OEM branded transceivers. DNA is a reputable manufacturer that offers you an industry best Lifetime Warranty for quality transceivers at a fraction of the cost of the OEM’s.